Cancellation policy
Cancellation Policy for Purchase Options
Last updated: February 12, 2026
Some items in our store may be offered as a subscription, pre-order, or "try before you buy." This policy outlines how you can modify or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive repeat deliveries. These are based on the duration and frequency you select.
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Payment: Your payment details are stored securely. You will be charged for each delivery unless you choose to pay in advance.
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Renewal: Some subscriptions renew automatically. You can cancel at any time if you do not wish to renew.
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Management: You can manage or cancel your subscription through the links provided in your order confirmation emails.
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Returns: For more information on returns and refunds, please see our Refund Policy.
Pre-orders
When you buy a pre-order, you are paying for a product that is currently out of stock or will be available soon.
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Payment: We may collect a partial payment or no payment at checkout. In this case, we store your payment method and collect the full or remaining amount at a later date.
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Cancellation: You can cancel a partially paid pre-order as long as it has not been fulfilled. Once the order is fulfilled, it cannot be canceled, but you may request a refund in accordance with our Refund Policy.
Try Before You Buy
When you choose "try before you buy," we authorize your payment method before processing the order.
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Trial Period: You will have a specific period to decide if you want to keep the item.
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Payment: If the trial period ends and you have not returned the item, we will collect the full amount via your authorized payment method.